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Yureka Tea Privacy Policy

1. Introduction

Welcome to Yureka Tea. We are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and billing/shipping addresses.
  • Payment Information: Payment card details (processed securely by a third-party payment processor; we do not store full card numbers).
  • Order Information: Details of the products you purchase, including order history.
  • Device and Usage Data: Information about how you access and use our website, including IP address, browser type, operating system, and pages viewed, collected via cookies and analytics tools.
  • Communication Data: Records of any correspondence with us (e.g., customer service inquiries).

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process and Fulfill Orders: To deliver your tea, process payments, and send order confirmations and updates.
  • Customer Service: To respond to your inquiries, requests, and support needs.
  • Marketing and Communication: To send you newsletters, promotional offers, and product updates (you can opt out at any time).
  • Website Improvement: To monitor and analyze usage to improve our website, product offerings, and customer experience.
  • Legal Compliance: To comply with applicable legal obligations and resolve disputes.

4. Sharing Your Information

We do not sell your personal data. We may share your information only with the following types of third parties, as necessary to run our business:

  • Payment Processors: To securely handle transactions.
  • Shipping and Logistics Providers: To deliver your order.
  • Marketing and Analytics Partners: To help us understand customer behavior and manage communications.
  • Legal Requirements: When required by law or to protect our rights.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information, including Secure Socket Layer (SSL) technology for all sensitive data transmission.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also object to or restrict the processing of your data. To exercise these rights, please contact us at [Insert Contact Email/Link Here].